Shipping & Delivery
WE SHIP WORLDWIDE
Once your order ships, you will receive a shipping confirmation email with tracking information.
PROCESSING TIMES
Your order will be processed in 1-3 business days once payment is received and cleared. Order processing may take longer when we receive a huge number of orders per day. Do not be alarmed; all orders are fully insured.
SHIPPING TIMES
Shipping time may vary depending on location. Our USA shipping usually takes 12 to 24 days after we process your order. For worldwide shipping, it’s 15-30 days after we process your order.
Due to high demand, some orders may take a little longer to arrive. We strive to ensure that your order arrives as soon as possible.
Tracking details will be sent to you along with your shipping confirmation email.
SHIPPING COSTS
We offer free shipping. Additional shipping options are available at checkout. We use well-known carriers to ensure your order gets to you quickly and securely.
OTHER INFORMATION
We currently have warehouses in North America & Asia. Depending on your location, your order will be shipped from one of them. We try our best to ship from the warehouse closest to you.
Orders can be shipped to only one address. To ship to multiple addresses, you will need to place a separate order for each address.
Our office and warehouse are closed on weekends and the following holidays:
- New Year’s Day (January 1)
- Martin Luther King Jr Day (the third Monday in January)
- Good Friday (Friday before Easter)
- Memorial Day (last Monday in May)
- Independence Day (July 4)
- Labor Day (the first Monday in September)
- Thanksgiving (the fourth Thursday in November)
- Christmas Day (December 25)
When New Year’s Day and Christmas Day fall on Sunday, they will be observed on the following Monday. When any of these holidays falls on a Saturday, it will be observed on the previous Friday. In a year when Christmas Day is on Tuesday or Thursday, the office will also be closed Monday or Friday, respectively.
Geno Ventura LLC is not responsible for lost packages for which the carrier provides delivery confirmation.